Resume
IT Support Specialist | Backend Developer | Graphic Designer | Full-Time Problem Solver
Summary
Jacob Korir
Versatile IT professional with 3+ years of experience in backend development, graphic design, and IT support. Currently specializing in healthcare technology solutions, combining technical expertise with creative design to enhance operational efficiency and patient experience. Proven ability to manage diverse technical projects from network infrastructure to digital marketing.
- Nairobi, Kenya
- +254 705 147 494
- jaykipkerich@gmail.com
Education
AWS Cloud Computing
April 2025 - October 2025
ALX Africa
Comprehensive cloud computing program focusing on AWS services, cloud architecture, and infrastructure management. Developing expertise in designing, deploying, and managing scalable and reliable applications on AWS cloud platform, preparing for advanced cloud solutions and enterprise-level implementations.
Backend Development
April 2025 - September 2025
ALX Africa
Intensive backend development training focusing on server-side programming, database management, and API development. Mastering technologies and frameworks to build robust, scalable backend systems and RESTful APIs, with emphasis on performance optimization and security best practices.
Professional Foundation
January 2025 - April 2025
ALX Africa
Foundational program building essential professional skills including critical thinking, problem-solving, and collaboration. Developing a growth mindset and leadership capabilities while establishing a strong foundation for technical specialization in software development and cloud computing.
Bsc. Computer Science
2020 - 2024
Kabarak University
Comprehensive computer science education providing strong foundation in programming, algorithms, data structures, and systems design. Gained hands-on experience with cutting-edge technologies and real-world problem-solving methodologies, preparing for diverse roles in the technology industry.
AWS Cloud Practitioner
Jan 2024 - April 2024
AWS Restart Program
Intensive, instructor-led training building foundational cloud computing skills and preparing for careers in cloud technology. Achieved AWS Certified Cloud Practitioner certification, demonstrating expertise in cloud concepts, security, architecture, and AWS services through hands-on learning and real-world scenarios.
Web Development using Django
September 2023 - November 2023
eMobilis Technology Training Institute
Completed intensive bootcamp focused on web development using Django framework. Gained hands-on experience in building dynamic, full-stack web applications including backend development, database integration, and deployment. Developed strong understanding of Django's architecture and practical application in creating scalable solutions.
Professional Experience
IT Support Specialist
June 2025 - Present
Wama Hospital, Ongata Rongai, Kenya
- Configure and troubleshoot the internal network system to ensure seamless connectivity and operational efficiency for hospital operations
- Design, develop, and maintain the hospital's website, enhancing user experience and accessibility for patients seeking healthcare services
- Manage social media platforms and digital marketing initiatives, increasing community engagement and promoting health services
- Develop professional graphics and marketing materials to strengthen brand identity and improve patient communication
- Provide technical support for hospital staff and ensure reliable operation of critical healthcare IT systems
Web Developer & Graphic Designer
March 2022 - February 2025
Stairway Tech, Nakuru, Kenya
- Developed and maintained scalable backend systems using WordPress, Python and Django framework for multiple client web applications
- Designed comprehensive brand identities including logos, business profiles, and marketing collateral for diverse client portfolio
- Managed website deployments and cloud infrastructure setup, ensuring seamless digital experiences for end-users
- Collaborated with cross-functional teams to deliver integrated solutions that met client business objectives and technical requirements
IT Support Intern
May 2023 - August 2023
Collection Africa Limited, Nairobi, Kenya
- Managed and maintained the organization's internal web application hosted on Truehost cloud platform
- Implemented and optimized network infrastructure including LAN and WLAN configurations for office connectivity
- Assisted in database management and system administration for both on-premise servers and cloud-based systems
- Provided comprehensive technical support and troubleshooting for hardware, software, and network issues
- Contributed to IT infrastructure documentation and participated in system optimization initiatives
Technical Skills
Backend Development
- Python & Django
- RESTful APIs
- Database Design
- System Architecture
Graphic Design
- Brand Identity
- Digital Marketing Materials
- UI/UX Principles
- Canva
IT & Infrastructure
- Network Configuration
- Technical Support
- Website Management
- Social Media Marketing