Resume

IT Support Specialist | Backend Developer | Graphic Designer | Full-Time Problem Solver

Summary

Jacob Korir

Versatile IT professional with 3+ years of experience in backend development, graphic design, and IT support. Currently specializing in healthcare technology solutions, combining technical expertise with creative design to enhance operational efficiency and patient experience. Proven ability to manage diverse technical projects from network infrastructure to digital marketing.

  • Nairobi, Kenya
  • +254 705 147 494
  • jaykipkerich@gmail.com

Education

AWS Cloud Computing

April 2025 - October 2025

ALX Africa

Comprehensive cloud computing program focusing on AWS services, cloud architecture, and infrastructure management. Developing expertise in designing, deploying, and managing scalable and reliable applications on AWS cloud platform, preparing for advanced cloud solutions and enterprise-level implementations.

Backend Development

April 2025 - September 2025

ALX Africa

Intensive backend development training focusing on server-side programming, database management, and API development. Mastering technologies and frameworks to build robust, scalable backend systems and RESTful APIs, with emphasis on performance optimization and security best practices.

Professional Foundation

January 2025 - April 2025

ALX Africa

Foundational program building essential professional skills including critical thinking, problem-solving, and collaboration. Developing a growth mindset and leadership capabilities while establishing a strong foundation for technical specialization in software development and cloud computing.

Bsc. Computer Science

2020 - 2024

Kabarak University

Comprehensive computer science education providing strong foundation in programming, algorithms, data structures, and systems design. Gained hands-on experience with cutting-edge technologies and real-world problem-solving methodologies, preparing for diverse roles in the technology industry.

AWS Cloud Practitioner

Jan 2024 - April 2024

AWS Restart Program

Intensive, instructor-led training building foundational cloud computing skills and preparing for careers in cloud technology. Achieved AWS Certified Cloud Practitioner certification, demonstrating expertise in cloud concepts, security, architecture, and AWS services through hands-on learning and real-world scenarios.

Web Development using Django

September 2023 - November 2023

eMobilis Technology Training Institute

Completed intensive bootcamp focused on web development using Django framework. Gained hands-on experience in building dynamic, full-stack web applications including backend development, database integration, and deployment. Developed strong understanding of Django's architecture and practical application in creating scalable solutions.

Professional Experience

IT Support Specialist

June 2025 - Present

Wama Hospital, Ongata Rongai, Kenya

  • Configure and troubleshoot the internal network system to ensure seamless connectivity and operational efficiency for hospital operations
  • Design, develop, and maintain the hospital's website, enhancing user experience and accessibility for patients seeking healthcare services
  • Manage social media platforms and digital marketing initiatives, increasing community engagement and promoting health services
  • Develop professional graphics and marketing materials to strengthen brand identity and improve patient communication
  • Provide technical support for hospital staff and ensure reliable operation of critical healthcare IT systems

Web Developer & Graphic Designer

March 2022 - February 2025

Stairway Tech, Nakuru, Kenya

  • Developed and maintained scalable backend systems using WordPress, Python and Django framework for multiple client web applications
  • Designed comprehensive brand identities including logos, business profiles, and marketing collateral for diverse client portfolio
  • Managed website deployments and cloud infrastructure setup, ensuring seamless digital experiences for end-users
  • Collaborated with cross-functional teams to deliver integrated solutions that met client business objectives and technical requirements

IT Support Intern

May 2023 - August 2023

Collection Africa Limited, Nairobi, Kenya

  • Managed and maintained the organization's internal web application hosted on Truehost cloud platform
  • Implemented and optimized network infrastructure including LAN and WLAN configurations for office connectivity
  • Assisted in database management and system administration for both on-premise servers and cloud-based systems
  • Provided comprehensive technical support and troubleshooting for hardware, software, and network issues
  • Contributed to IT infrastructure documentation and participated in system optimization initiatives

Technical Skills

Core Competencies

Backend Development

  • Python & Django
  • RESTful APIs
  • Database Design
  • System Architecture

Graphic Design

  • Brand Identity
  • Digital Marketing Materials
  • UI/UX Principles
  • Canva

IT & Infrastructure

  • Network Configuration
  • Technical Support
  • Website Management
  • Social Media Marketing